Refund and Return Policy
Effective Date: Jun 7, 2025
Last Updated: Jun 7, 2025
At LeafieB, we value your satisfaction and strive to deliver high-quality products. If you are not entirely satisfied with your purchase, we’re here to help.
Return Eligibility
1) We accept returns only under the following conditions:
2) Wrong item received
3) Product damaged during delivery
To be eligible, return requests must be made within 7 days of receiving the item.
Non-Returnable Items
We do not accept returns for:
1) Opened or used items (due to hygiene and product safety)
How to Request a Return
To initiate a return, please contact us at WhatsApp at 017-884-7032 with:
1) Your order number
2) A clear photo of the item
3) Reason for return
We will have more discussion through WhatsApp and guide you on the next steps accordingly.
Return Shipping Costs
We only accept returns in cases where the error is on our part.
In these situations, LeafieB will cover all return shipping costs. We will arrange and provide the necessary return shipping instructions once your return request is approved.
Returns for other reasons (e.g. change of mind, wrong order placed) are not accepted.
Contact Us
If you have questions about returns or refunds, reach out to us via:
WhatsApp: 017-884-7032